This Refund Policy applies to the use of www.civilbidder.com website and the CivilBidder mobile application (collectively referred to as the “Platform”).

By accessing or using the Platform and purchasing a subscription, you agree to be bound by the terms of this Refund Policy.

Subscription-Based Service

CivilBidder operates on a subscription-based model. Users are required to purchase a subscription plan in order to access and use the services available on the Platform.

Access to the Platform and its features is granted only after successful payment and activation of the subscription.

Strict No Refund Policy

CivilBidder follows a strict no refund policy.

Once a subscription has been purchased and payment has been successfully completed:

• No refunds, cancellations, or reversals will be provided under any circumstances
• The user acknowledges that the payment is made voluntarily after reviewing the services
• No refund will be issued for partial usage, non-usage, or dissatisfaction with the service

User Responsibility Before Payment

It is the user’s responsibility to:

• Carefully review the features, services, and terms of the Platform before making a purchase
• Seek clarification, if required, before completing the payment

By proceeding with the payment, the user confirms that they are fully satisfied and agree to all applicable terms.

Exceptions

CivilBidder may, at its sole discretion, consider refunds only in exceptional cases, including but not limited to:

• Duplicate payments caused by technical errors
• Unauthorized transactions reported within a reasonable time

Any such requests will be subject to verification and approval by CivilBidder.

Dispute Resolution

In case of any payment-related concerns or disputes, users are advised to contact CivilBidder using the contact details provided below.

CivilBidder will make reasonable efforts to resolve such matters in a fair and timely manner.

Changes to this Refund Policy

CivilBidder reserves the right to modify or update this Refund Policy at any time without prior notice.

Any changes will become effective immediately upon being posted on the Platform. Users are encouraged to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Refund Policy, please contact us at: support@civilbidder.com